9 Must-have Features in an E-commerce App Why do you need it for your Business?

9 Must-have Features in an E-commerce App Why do you need it for your Business?
  • 10 min. read
  • Feb 16th, 2021
  • Technology

If you’re considering a mobile app for your e-commerce business, you may want to take a look at some of the latest statistics. You should know whether investing in the new app will be profitable for your business in the long run before developing it. Before you launch your app, you have to be sure that your customers will find your app important enough to download and use e-commerce applications

Do you need an e-commerce app? Why?

A study asked mobile shoppers how often they shop through apps. Even if many use retail apps on their mobile devices, they do it infrequently. Over half, at 57%, use their apps once per month or less. Only 10% say they use their apps once per day or more. Quite a few consumers download and use retail apps only sporadically. Other customers interact through a mobile device by visiting your mobile site.

In fact, people are much more likely to visit your website for almost any online shopping activity, except for redeeming gift cards and loyalty program points. When checking store hours or locations, 66% will visit your website, and 45% use your app. On the other hand, 50% visit your website, and 31% use your app to check reviews. Around 19% will use the e-commerce app and 12% will visit your site to use their gift card or loyalty points. If you plan to use app-based loyalty programs, you could find that developing your app is worth the cost.

Types of businesses that need an e-commerce app

Sundew

Retail, Wholesale, and Online Shopping

Online retailing, e-retailing, or wholesale refers to the transaction of goods and services through online stores from businesses to potential and regular customers. It is achieved through virtual shopping carts and e-catalogues. The applications of e-commerce in this sector are numerous.

The shopping preferences of people have undergone a massive change in the last few years. “Go online” has become a motto for most businesses to succeed. Online shopping is comfortable, convenient, and cost-effective. The prosperity of several online shopping apps validates this.

Finance

Finance and e-commerce are more connected today than ever. Banking sectors and the stock market use e-commerce significantly to carry out their operation seamlessly. Online banking provides provisions such as balance check, bill payment, money transfer, etc. Online stock trading enables people to carry out trading electronically by providing information about stocks including analysis, performance reports, charts, etc. through websites.

Auctioning

Collaborating auctions with the e-commerce sector takes the business to the next level where people can participate without any geographical boundaries. It leads to more participation, more negotiation, and helps to make auctions successful.

Marketing

Online marketing activities such as pricing, product features, and building customer relationships can be strengthened using an e-commerce portal to provide users with an enhanced and customized shopping experience. Digital marketing strategies have become a promising way to promote businesses.

E-banking

E-banking is an e-commerce application that has simplified time-consuming and complex banking processes. It enables bank users to carry out transactions easily online without having to wait in long queues. Every major bank has its own online application to provide virtual banking services to its customers.

9 Must-have Features in an e-commerce app

Sundew

First, you need to define your e-commerce goals with utmost clarity. What type of eCommerce mobile app do you want to launch your business – Android or iOS? What is your product? Who is your target audience? Next, you have to set important steps regarding the right features for your eCommerce Mobile Application.

Easy Registration Process

It can be an exhaustive one for your customers if they are confronted with pages and pages of information to fill in to register an e-commerce app. With everybody having a Social Media Account today, make sure it’s an easy registration process. You can enable signup and log in with two clicks at maximum to welcome your customers on board! Moreover, you can earn extra brownie points to explore their preferences through their Social Media Accounts!

Multiple Payment Options

Imagine how a customer would think if he could not find his convenient payment option after dumping his stuff into the cart. You just lost a customer and many others who prefer the same payment option that your app does not feature. You have to open the doors to the most popular payment methods like credit cards, debit cards, net banking, and eWallets to ensure that you subtly push your customers toward using your app’s in-built wallet.

Push Notifications

Your customers have their needs and wants, you have the supply to satisfy them, but how to bridge this communication gap? Push notification improves customer engagement because they keep customers informed of recommendations, discounts, sales, promotions, and offers. Thus, it offers you the ability to cross-sell and up-sell for better profits.

Social Media Integration

Don’t tell me that you do not want ALL the attention of your customers. Social media integration will ensure that your eCommerce mobile app is right in front of your customers while they chat on Facebook, Tweet on Twitter, or pin on Pinterest. 

This will also prompt them to share the seasonal discounts you offer on their social media accounts. User-generated content is the best way for word-of-mouth marketing

Complete Synchronization

If you have your eCommerce website and eCommerce mobile app, you can come up with a very exciting feature. It helps you reach your targeted audience fast and make their buying experience better. Speed up the process by getting our eCommerce mobile app synchronized with the website to save time, beat the competition, and increase your sales.

Google Analytics

Optimize the use of Google Analytics to check out how your potential customers are looking to be on your mobile app with the help of real-time data. Know which product of yours needs a different packaging, what offers can make an appealing combo, and which demography is resonating with your business with Google Analytics.

Review & Rating

Empower your customers to rate and review your app and its features. The reviews will help you achieve a sense of realization about the products that you are offering to your customers.

Wishlist Button

It happens many times that your customers would love to purchase the items but are running out of money at that very moment. They want to buy it, not now but definitely when they can afford it. Therein comes the importance of a wishlist as it helps your customers to save products they wish to buy later. In addition to that, you get a chance to know the preferences of your buyer and personalized offers!

Easy Checkout

The universal fact is that the customers hate to wait in the billing queue. You won’t let them wait with a virtual billing system for sure. To ensure that they do not abandon the cart, create a hassle-free checkout process. Help them save their address, e-wallet, and card details and get them faster through the payment gateways.

Sundew 

Can you increase your sales by establishing your own e-commerce app?

The bottom line is that e-commerce apps are the future of this digitally-driven world. Mobile application developers help your company to reap the benefits of the online retail business. 

Mobile eCommerce apps help brands know their customers better by staying closer to them with just a ‘finger tap’. As customers spend most of their time on mobile phones, ensure that your brand offers product details, and contact information, and motivates them to purchase.

Smartphone owners are now increasingly using their devices to shop and search for products. The mobile app is also convenient and provides a personalized user experience that many customers now look for. The best thing? The mobile app encourages users to become returning customers rather than one-time shoppers.

Conclusion

With its decade-long experience in e-commerce apps and software development for retail industries, we can be the perfect partner to consult and build an eCommerce mobile app for your business.  We can help you create scalable and robust e-commerce apps from scratch that expand your current business and skyrocket your sales. 


Tags

  • Must-have features for e-commerce site

Related Blogs

sundew

Blog

Six Tips to drive traffic to your website

Every business, despite the sector they are into, needs a website to survive in the competitive environment to engage visitors and get them to carry out the desired action. However, the lack of website traffic is one of the biggest concerns among all business owners and marketers. So, in this article, we have curated a list of actionable, DIY ideas to help businesses see a huge inflow of traffic to their website.  While some of these ideas might not work overnight but implementing them over time can help businesses to increase brand awareness, drive revenue and educate consumers. Now, let’s go straight into the six actionable ideas for Driving Website Traffic1. Simplifying user navigationOne of the reasons why many companies fail to drive website traffic is bad user interface. Maybe your visitors are leaving because they are unable to find something they are looking for on your webpage. Simplify and re-organize your navigation structure so that users can find the page they need without much effort and focus on building responsive bespoke designs as more than half of the millennial search any website from their mobile devices.2. Reduce page load timeSometimes robust navigation can slow down your home page. So, make sure it is designed in a way that doesn’t affect the page load time. Probably each one of us has an experience with slow loading pages and research shows that if loading time is slower even just for one second, then the website can detect a 56% surge in their bounce rate.3. Focus on long tail keywordIt’s no more a secret that SEO is one of the best ways to drive the right traffic to your website. So, make sure that the posts include all the relevant terms and phrases related to the keyword. Make a list of related long tail search terms and check which one works best in your niche. Long-tail keywords account for a majority of web searches, if businesses are not targeting them, they are missing out a huge share of prospects.4. Include links to other relevant posts on your blogThe strength of your website isn’t solely measured by how many sites link back to you – it can also be affected by your internal linking structure. When developing and publishing content, be sure to keep an eye out for opportunities for internal links. This not only helps with SEO and conversion rates but also improves traffic volume by enticing users to click on other web pages.5. Optimize your existing postGo through the old posts to make sure they have unique and relevant title tags, URLs and Meta descriptions. This is essential for boosting your SEO ranking as it will generate more page views and decrease bounce rates. If your site has more relevant content and images, it will convince Google that the content is of higher quality and will rank better on the search engines while making the visitors revisit your site.6. Promote your content and optimize social media profilesBeing visible on all social media platforms helps to build a connection with audiences who are interested in what your business is offering and will follow up by checking out the profile. So, it’s important that you adjust your bios, display pictures, and links to convert these impromptu visitors into qualified leads. With user engagement being an essential part in determining the success of a business, one needs to make the most of the above tips. Run tests to scrutinize which works best for your web design instead of simply settling on one. Thus, the primary focus should be on making the website eye-catchy, interactive, and user-friendly!

Read More
sundew

Blog

App Designers vs. App Developers

Application Software has taken over the current lifestyle, and most people are familiar with them. These digital assets deliver specific services that upgrade a task's functionality from educational purposes and the spheres of business to another ambit of life. For example, the extensive usage of smartphones and other digital devices in today's age has increased the scope of Application Software and thus enhanced the profession of Application Designers and Application Developers.The making of an Application includes various processes, and App Developers and App Designers synthesize their skills to achieve it. But the vagueness behind their roles and job scopes remains unsettled to this day. In this post, we seek to clarify • Who is an Application Designer?• Who is an Application Developer?• How do App Developers and App Designers differ in their Job Expertise? Who is an Application Designer?There are several procedures required to construct an application. An App designer looks into an Application's aesthetic structure, stretches the design beyond visual elegance, and moulds it according to the business requirements. More than beautifying an application, the App Designers need to consider the scope of the App and bring solutions to establish a diverse layout that suffices the requirements of the targeted audience. An Application Designer needs to have detailed knowledge about programming solutions, the business' Database, Information Architecture, and software development methodology. More than these, the person also needs to understand the vision of the Company they are working for and the users' requirements. Steps of Application Designing• Understanding the Goal - Applications are tools that serve a particular purpose; hence to craft one, the essence behind it needs to be understood by the designers. The Designers need to question their clients regarding the motive of the App, its vision, its preferred appearance, and the details that will serve as its nuances, separating it from the others. A clear understanding of the idea behind an Application is fundamental.  • Research - There are thousands of Applications in the market, and the numbers are always on a hike. To make an application stand out from the rest, detailed research through the market is a must. Application Designers research and analyze the collected information to bring out the best potential of the App, and give a distinctive persona to it. An elaborate research analysis also reveals the necessary implementations that one can add to the Application, which the other apps lack and hence eliminate competition.• Creating a Wireframe - Wireframes are the visual blueprints of an Application's architecture. Designers compose wireframes by including their research information and picturize how the application will appear. For this, tools like Sketch and Adobe XD are used. After creating a particular wireframe, it is modified into an interactive prototype. In the end, the Wireframe is discussed and reviewed by the Clients. • Visual Elements & Supportive IT Resources - Designers determine the visual elements of UX and UI - Fonts, Graphics, etc. They also decide on the Supportive IT resources. They need to consider the changing technologies and find a way to implement those in the App Design to keep the Application updated with the trends. Learn the Difference Between Static & Dynamic WebsiteWho is an App Developer?Application Developers construct the blueprints drawn by the Application Designers. For example, if App Designers are architects, App developers are the engineers who manifest the Application Designs into reality. Application Developers codify the wireframe, and their work structure is entirely technical. Besides constructing the Application, they also need to consider its maintenance and smooth functioning.Finally, designers and developers collaborate to shape an Application into precision. Therefore, good communication is essential to bring out the right aesthetics and seamless operation of the application. The Application developers inscribe the codes via programming languages and do an application module based on the final wireframe compiled by the Designers. After this, the Application Module undergoes a series of testing processes to optimize its functionality. At last, the final Application is sent to the user community to determine its advantages and drawbacks. While this whole process appears to be simple, there are three types of Application Developers to take care of different aspects of App Development • Front-End Application Developers - Front-End Developers operate on the part of the Application that is visible from the User's perspective. They primarily focus on the Application's graphics and layouts. Front- End Application development determines how a user will view and interact with the application. • Back-End Application Developers - Back-End Developers are concerned about the Application's Database design. As Apps require data to function, Back-End Developers are responsible for creating strong Database structures and supporting the Front-End Framework. • Full-Stack Developers - Full-Stack Developers look into the Construction of the Application in a 360 degrees vision. They work both as front-end visual developers and back-end database developers and contribute to the overall Application Development. How App Developers and App Designers differ in their Job Expertise?There is no doubt that both Application Developers and Application Designers share equal importance in creating a successful Application. Designers lay out the patterns and structures that create the framework of an application, while Developers build their codes around these designs. The element of separation between designers and developers are their skills. While both need to have a clear understanding of the aspects of designing and coding, The Designers have to be more artistic, and the Developers need to remain indulged in the technicals.In the matter of scope, App Developers and App Designers are suitably paid according to their experience and skills.  Furthermore, A sound synthesis of ideas between Application Designers and Application Developers creates an App that fully realizes its functionality and operation.Designers sketch the Application, following current trends and increasing the User number. They also make sure to keep the application free from any interaction loopholes. The users are secured with an optimum User Experience—developers, on the other hand, craft the Application structure smoothly and seamlessly. Businesses looking to scale their teams efficiently can also explore staff augmentation benefits as a flexible way to strengthen both design and development resourcesLooking for an enterprise consulting company to help you with App designing and app development? Need a FREE consultation? Write to us at [email protected]

Read More
sundew

Blog

How to Create a User-Intent SEO Strategy

Search engines exist to provide users with results that are relevant to the search query. Smart SEO campaigns are built on an understanding of how your audience searches around your industry, products, and services.A key point here is to understand the intent behind a given keyword search. A user wants to find specific information, and search engines have advanced algorithms and large amounts of traffic they analyze to determine which results are the best matches for a keyword.In this article, we take a look at how to understand and categorize keywords based on intent to provide a solid foundation for your search engine optimization Understanding searcher intent secures a good chance for you to show up in front of people at the exact time they have a requirement. Unfortunately, commercial terms are highly competitive across the paid and organic search. For most businesses, there are other opportunities for branding and targeting customers higher in the marketing funnel. We just have to develop a greater understanding of the intent behind search keywords.The first step here is to understand the three categories of search queries:Navigational search queriesDo you ever type “Google.com” or “Facebook.com” into your browser? Or do you just type “Google” or “Facebook” directly into the address bar? This is a navigational query, a search performed with the intent of going directly to a specific website, or even a page on a site.Informational search queriesFrom a business perspective, we are looking to identify queries that relate to the product or service your company provides. Then develop content that answers these questions or provides information on certain topics. This will position you in front of your potential audience and build brand awareness.Commercial or transactional search queriesCommercial queries relate to the desired action that you would like a prospect to take. These keywords are all highly commercial in nature and therefore high-value. It is important not only to target these keywords but to ensure you focus on helping the visitor complete their goal once they arrive at your site.Ambiguous keywords and personalized resultsNot all keywords are crystal-clear in their categorization or intent. Take “software development” for example. If a user searches for “software development,” what exactly are they looking for?Some free tutorials? Development Company? The searcher may not be entirely sure and may simply be starting to investigate a topic.Where intent is not always clear, Google will typically show a page of results that cover a wide variety of potential answers. Mapping searcher intent to keywordsUnderstanding searcher intent allows you to build more strategic lists of keywords. This then helps us understand how to best target a given keyword and where that keyword fits into our overall SEO and strategy.Ad Words CPC and competitionAlso include Ad Words cost per click, Ad Words competition and keyword difficulty in your keyword spreadsheets to help you get a full picture with regard to the potential value of the keyword.How to clarify searcher intentSearcher intent is not always clear, and it is easy to classify keywords as commercial when in fact they may be more informational in nature. Your SEO campaign then becomes about promoting those content pieces to help build organic visibility.Content strategy and clarity of intentUnderstanding the intent behind the keywords you target simplifies the entire SEO process. Trying to rank content where the intent of your message is different from the intent of the search term is doomed to failure.Creating content that ranks well and converts users requires a crystal-clear understanding of what the searcher is looking for. Once you understand the intent, you can review the content that ranks and look for opportunities where you can improve the content that is already ranking. For more details, you can get in touch with our experts at [email protected] or call us at +91-98367-81929.   

Read More

Thank You!

Excellent!

Successfully subscribed to Sundew Solutions newsletter!

Acknowledged