Privacy Policy

This Privacy Notice pertains to the online presence of Sundew, which encompasses Sun dew Solutions Private Limited, its subsidiaries, affiliates, and related entities.

1 - Gathering and Processing Personal Data

Processed Personal Information In the context of this privacy notice, 'Personal Information' refers to data that can identify an individual or contribute to identification, along with other information held by Sun Dew Solutions Private Limited.

While you can explore our website without disclosing Personal Information, we do collect specific information such as:

• Personal data you provide via forms on this Site, including name, email, designation, and company.
• Details about your device and usage of this Site, such as IP address, demographics, operating system, and browser type, collected through cookies.

2 - Utilization of Your Personal Data

We use your Personal Data for various purposes, including

• Enhancing usability, maintenance, and troubleshooting of the Site.
• Understanding the frequency and sections of the Site visited.
• Offering preferred content based on your choices.
• Handling job applications.
• Providing requested information and services.
• Addressing queries and processing product and service requests.
• Facilitating client communication, service, billing, and administration.
• Conducting data analysis and maintaining leads.
• Running marketing campaigns for brand awareness and demand generation.
• Customizing marketing based on legitimate business interests.
• Fulfilling contractual obligations.

3 - Legal Grounds for Personal Data

We process Personal Data in pursuit of marketing, sales, service promotion, and improvement of our offerings. Processing occurs under the following circumstances

• Communication: Administering services, customer support, transaction processing, and sending newsletters.
• Advertising: Tailoring advertising and market research based on behavioral and demographic data.
• Activity Tracking: Personalizing experiences and creating profiles to tailor marketing communications.
• Optimization: Operating, improving, and securing the Site.

4 - Disclosure of Personal Data and Transfers

We do not share Personal Data for marketing without prior consent. Sharing occurs with:

• Sun Dew Solutions Private Limited entities.
• Business partners and service vendors.
• Authorized agents and contractors.

For data controllers within the European Economic Area (EEA)

We transfer Personal Data to third parties in countries outside the European Economic Area (EEA). These countries might have data protection standards that differ from those within the EEA. When service providers handle your Personal Data in countries acknowledged as having adequate data protection by the European Commission, we depend on their decision to safeguard your Personal Data.

5 - Access, correction, objection

Subject to local legal requirements, you possess the entitlement to access, rectify, delete, or transfer your held Personal Data, including your profile and preferences. Additionally, you retain the prerogative to object to specific processing and, in cases where we've obtained your consent to process your Personal Data, to revoke this consent. If we process your Personal Data due to a legitimate interest (as previously elucidated), you also hold the right to object. These rights might be constrained in certain instances, such as situations where we can demonstrate a legal obligation to process your Personal Data.

Specifically, in certain scenarios, you are endowed with the subsequent personal data protection rights:

The right to be informed:

As data controllers, we are obliged to deliver transparent information about our data processing activities. This is fulfilled through this privacy policy and any related communications we disseminate.

• The right to access, update, or delete the personal information we possess about you.
• The right to be forgotten: If no prevailing legal basis or legitimate grounds exist for personal data processing, you can request the removal of your personal data. This includes data that might have been unlawfully processed. We will undertake all reasonable measures to effectuate erasure.
• The right of rectification: If the information concerning you is inaccurate or incomplete, you possess the right to have it rectified.
• The right to object: You maintain the right to object to our processing of your Personal Data, particularly in cases where processing entails automated decision-making.
• The right of restriction: You can also petition us to erase or curtail the usage of your personal information. However, this right is governed by applicable law and might impact your access to certain services.
• The right to data portability: You are entitled to receive a structured, machine-readable, and commonly used format copy of your Personal Data.
• The right to withdraw consent: If we have relied on your consent to process your personal information, you can retract your consent at any point.

It's important to note that we might request verification of your identity before responding to such requests. You can exercise these rights by contacting us through the relevant sections.

6 - Security of your Personal Data

Sun Dew Solutions Private Limited aims to ensure the security and accuracy of your Personal Data. We employ administrative, physical security, and technical measures to safeguard your Personal Data and prevent unauthorized access, use, and disclosure.

7 - Retention of your Personal Data

Personal Data will be retained indefinitely unless a request for deletion is explicitly made by the data subject or in accordance with relevant legal obligations at that particular juncture.

8 - Partner Websites

Sun Dew Solutions Private Limited offers links to websites and services operated by third parties. Nonetheless, we bear no responsibility for the privacy statements, practices, or content present on these third-party websites.

9 - Updates to this Privacy Notice

Sundew reserves the right to modify data privacy practices and revise this privacy statement whenever necessary, with such updates being accessible on the website.