Digital Transformation and Consulting Company

Enterprise OPD and Diagnostics
Operations and Patient Care Platform.

Diagnostic chains, OPD centers, and franchise networks in India operate at a level of complexity most software wasn't designed for: multiple price lists per partner, doctor referral agreements, walk-in queues alongside scheduled appointments, home collection logistics, and finance teams needing everything to reconcile with the ERP at month-end, backed by mobile apps that extend the experience to logistics teams, home collectors, doctors, and patients.

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01
One Master Data Layer.

Centers, doctors, patients, tests, and prices, all maintained in a single source of truth.
02
To Your ERP.

API-based ERP integration and operational reporting move your data wherever it needs to go.
03
Quotation to Invoice.

One flow applies the right price list, discount, and doctor agreement automatically, every time.
04
Doctors and Tokens.

Doctor scheduling, leave, appointment booking, and token generation keep every queue moving.

Your centers run on a dozen spreadsheets pretending to be one system.

One platform, every operational layer.

Diagnostics and OPD networks grow center by center, and so does the mess: one spreadsheet for doctor schedules, another for price lists, a register for tokens, and a phone call for every franchise query.

Most multi-center diagnostics operators still reconcile pricing, scheduling, and billing across separate tools that were never built to talk to each other.

A connected system across master data, scheduling, revenue, and reporting, so every team works from the same truth.

Mobile App for every User Journey.

One connected operating system, across master data, scheduling, revenue,
and reporting, so every team works from the same truth.

Home Collectors.

Field teams manage daily visit schedules, patient and test details, and collection checklists directly on site while delivering on-the-spot status updates.

Customers.

Patients can book appointments, manage test orders end-to-end, and leverage AI-powered analytics to turn lab reports into clear, actionable health insights.

Doctors.

Doctors stay fully connected to their centers with mobile schedule visibility, leave management, and patient referral tracking.

Logistics.

Real-time pickup and delivery assignments offer full route visibility while automatically feeding live status updates directly back into center operations.

One platform for how a
modern diagnostics network actually runs.

Vitals is engineered for diagnostic center chains, hospital OPD operations, and franchise networks that need centralized control without slowing down the front desk.

01
Centralized
Master Data Management.

Centers, doctors, patients, tests, products, and prices are maintained in one system, so every location works from the same information.
02
Doctor Scheduling
and Leave Management.

Doctor availability, leave, and appointment slots managed centrally, keeping scheduling consistent across every center.
03
Quotation
to Billing Workflow.

Discount management, price lists, and doctor agreements built into a single flow from quotation through order to final billing.
04
Franchise and
Multi-Center Management.

Purpose-built franchise management tools that keep pricing, reporting, and operations consistent as the network grows.
05
Token Generation
and Queue Management.

Structured token and queue management that keeps patient flow organized at every center, at every hour.
06
ERP Integration and Operational Reporting.

API-based integration with ERP systems, plus report downloads and operational reporting built for daily decision-making.
07
Discounts and
Price List Management.

Flexible, rule-based discount management and center- or partner-specific price lists.
08
Doctor
Agreement Management.

Configurable referral and commission agreements mapped directly to billing.
09
Reporting
and Downloads.

Operational dashboards and downloadable reports for centers, doctors, and finance.

The cost of running centers on disconnected systems. One patient. Five systems that do not talk to each other.

Most diagnostics networks were not designed. They accumulated them, one center at a time.

A new center means a new spreadsheet for pricing, a new register for tokens, and another manual reconciliation at month-end. Multiply that across a growing network, and no one has a single accurate view of doctors, prices, or patients across the business.

One master data layer for every center, doctor, test, and price list, updated once and reflected everywhere.

A single quotation-to-billing flow that applies the right doctor agreement and discount automatically, without a manual override.

Operational reporting and ERP integration that give leadership a real-time view of the network, not a month-end reconciliation.

Real-time appointment and token queue visibility across every center, so front desk teams and patients always know where they stand.
Centralized price lists, discount rules, and doctor agreements applied automatically at the point of billing, across every location.
Franchise-level reporting and controls that keep new centers consistent with network-wide pricing and operational standards.
Operational and financial reports available for download, plus API-based ERP integration for finance teams that need data outside the platform.

COMING SOON · Doctor Mobile App

Every doctor's schedule, in their pocket.

A dedicated doctor mobile app for managing appointments, leave, and patient records on the go, extending Vitals beyond the front desk and into the doctor's own workflow.

Schedules

Lets doctors view and manage appointments and leave requests directly from their phone.

Reviews

Gives doctors quick access to patient history and test results before a consultation.

Notifies

Sends real-time alerts for schedule changes, urgent results, and center updates.

Syncs

Keeps doctor availability updated across every center the moment it changes.

Built for Every Team Running a Diagnostics Network.

Vitals gives operations, franchise partners, doctors, and patients a shared system instead of a shared set of spreadsheets.

Operations & Center Management

Run every center
the same way.
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Centralized scheduling, token management, and master data keep every center consistent, whether it is the first location or the fiftieth.
Franchise & Network Leadership

Grow the network
without losing control.
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Franchise management tools keep pricing, agreements, and reporting standardized as new centers come online.
Patients & Customers

Bookings, results,
and insights in one app.
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The customer app handles bookings and order management alongside health insights, test result analytics, and AI screening.

Stop Managing Disconnected Centers. Start Scaling.

Bring your entire diagnostic footprint under one roof.

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Start a conversation. Two Questions. Thirty Minutes.

Frequently Asked Questions

What does Vitals include for multi-center diagnostics and OPD operations?

Vitals includes master data management for centers, doctors, patients, tests, products, and prices, along with appointment scheduling, doctor leave management, token and queue management, a quotation-to-billing workflow, discount and price list management, doctor agreements, franchise management, and operational reporting.
Does Vitals integrate with existing ERP systems?

Yes. Vitals connects to ERP systems through APIs, so financial and operational data generated inside Vitals can flow directly into the systems a finance or operations team already uses, without manual re-entry.
What mobile apps does Vitals offer?

Vitals includes mobile applications for logistics personnel, home sample collectors, and customers, with a dedicated doctor app in development. The customer app supports order management and new bookings alongside health insights, test result analytics, and AI screening.
How does Vitals support franchise and multi-center growth?

Vitals includes a dedicated franchise management module that keeps pricing, doctor agreements, and reporting standardized as new centers join the network, so growth does not require rebuilding operational processes at every location.
What kind of reporting does Vitals provide?

Vitals provides operational reporting and downloadable reports covering scheduling, billing, and center performance, giving leadership visibility across the network without waiting for manual reconciliation.

See Vitals Built Around Your Network. Book a Live Demo.

See how Vitals unifies scheduling, billing, and franchise operations across your centers, with mobile apps for logistics, home collection, and patients. Schedule a personalized walkthrough.

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