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Generating ROI How can your website maximize Return on Investment? Generating ROI How can your website maximize Return on Investment?
Sundew
Author Sundew
Date August 13th, 2020
Time to Read 5 min.
Technology

Generating ROI How can your website maximize Return on Investment?

by Sundew

In the commercial world, any investment you make should generate some sort of positive return. Investing on your new website is no way different! In an age, when everything is shifting online, your website is one of the assets to pave the way for success and drive visitors. Unfortunately, people sometimes go for cheap and age-old features for their business website due to budget constraints and end up deteriorating the business ROI. Focus on suitable design elements, functionalities, and optimized content make your online marketing fruitful, and finally, increase sales.  

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So, how will you generate more ROI? What measures do you need to take? Let’s delve deep into how you can drive ROI for your website

Drawing new visitors: Bet on SEO and updated content strategy

A website with a scalable and robust design should draw new visitors. With more marketing reach in the form of Search engine optimization and updated content strategy, your website can increase the number of people landing on your website. Marketing campaigns and social media promotions also result in a spike in new visitors.

An online retailer of consumer electronics and hand-held devices earns 172% ROI and increases 10% of the company’s site traffic. The mobile device accessory provider in the United States publishes 25 to 35 posts each week targeting their tech-savvy audience. They produce content that is shareable, trending, and also promotes its product range. Using news articles, entertaining content, how-to’s, promotional content, and also social media to promote their posts, they achieved the following milestone. 

  • 173% ROI increase through the blogs
  • Their Blog draws 12% of the site traffic
  • 60% of blog traffic generated from new visitors

Existing Customer Retention: Resource Library is valuable to retain old customers

Enrich your newly launched website with a resource library that covers blogs and case studies. This is a trump card to retain your existing customers by encouraging them to utilize your website as a resource. Even if they are not availing of your service, they can keep an eye on your newly launched products, or services, and stay aware of new developments at your end. Hence, updating your resource with a valuable informational blog (that your target audience looks for), and case studies will help you hold on to your existing customers.

A large percentage of repeat visitors reflect that your website contains such valuable content that it prompts the visitors to come back to skim through what’s new to learn and utilize from your resource repository. The ratio of new customers to existing customers must be healthy. With the inclusion of trending informational content, allow subscribers to sign up for monthly or weekly blog recap, and adopt social media promotion to attract new visitors.

Streamline the Navigation:  Make your web design purposeful and curb the bounce rate

You should never confuse your website visitors, with alien icons and confusing design elements that they will avoid clicking on. The motto of your web site design must be simple, clear, and purposeful for your audience. It is better to stick to certain common icons like the hamburger icon for the menu, bell icons that indicate notification, and cart icons for shopping.

The people must understand the meaning of all the elements you have used to frame the website pages and feel comfortable navigating through the page. It must be easy and less time-consuming for the people to find the information they require, otherwise, they will leave your site. As a result, it increases the bounce rate as well as leaves a negative impact on ROI.

Research shows that “If visitors cannot find what they are in search of or cannot figure out how to navigate a site within 8 seconds, most of the cases, they leave that site!”

Optimize the content on your site: Informational, easy to read, helpful to solve the visitor’s problem

  • Content Optimization

If your business works in specific locations or your services are designed for people of specific countries, then you must optimize the content by targeting those particular countries and cities.

  • Informational and helpful content

The content in your site must be informational, addressing the problems faced by your niche audience and also covering the solutions.

The largest coffeehouse in the world, headquartered in Washington has always been innovative with its marketing by catering to every need of its customers. One of their most innovative customer retention moves is their Mobile Order & Pay feature within their app. Because of it, customers can order coffee before they check into the outlet. The simplest takeaway here is this: make your services as easy-accessible as possible. Identify the requirements and behaviors of your customers and provide tailor-made solutions that empower them. In this smart way, they have not only retained their existing customers but also engage new ones that lead to boosting ROI by leaps and bounds.

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  • Easy to read

People usually avoid reading long blocks of text. On the contrary, the same text, if it is broken by small paragraphs, bullet points, charts, and graphs, it is easy to be scanned by the readers. It increases readability, which also contributes to generating ROI.

Smart Conversion: Convert your visitors into leads with engaging activities

Though drawing visitors to your site is the initial and crucial step, the ultimate aim is turning the prospects into leads. Your website must function professionally. With engaging design or layout, (like filling out a contact form, email details form to send notifications, estimate form, and requesting a resource), it can interact with the visitors and convince them to avail of your service. For example, a website that is designed and articulated in an engaging way performs a better rate of conversions than a poorly designed site. Therefore, a website that gets 100 visitors a day, a 2% increase in conversion rate means 60 more leads a month!

Enhance Brand Equity: Use your Website as a ‘qualifying tool’ to attract prospects

Brand reputation itself is powerful enough to drive more ROI. If you focus on establishing your brand value and leave a footprint in your work, the website will be proved as a qualifying tool. Whenever you reach out to your prospects or send a proposal letter, the first thing they do is visit your website to evaluate the legitimacy of your business. Hence, without a properly designed website, you may lose countless opportunities to attract potential clients as well as generate ROI

A multinational shoe, clothing, and accessories manufacturer, headquartered in Germany, is on a journey to shift from marketing efficiency to marketing effectiveness to drive ROI in return for the brand building expense. The company utilizes performance-driven e-commerce sales for this.  Besides, it was their brand equity that also contributed to generating 65% of wholesale and retail sales.

A world-renowned wildlife observation hotspot in the Peruvian Amazon, on its website, uses compelling sales landing pages, downloadable e-books, editorial planning, PR & outreach, and paid amplification. These increased unique visitors by 165%, immediately across all revenue KPIs, email subscription by 661%, which helped reach a 56% return on investment within four weeks. 

So, how is your website performing? Are you getting sufficient ROI from your website? Or do you think it needs to be redesigned and the content needs to be revamped to generate a steady Return on Investment? We are open to discussion and can provide you with the optimal solution to meet your requirements!

Email us or talk to us at +91-98367-81929

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Terms & Conditions

General terms & conditions for the provisions of services from Sundew Solutions Private Limited

1 - Scope and subject to change

Sundew Solutions Private Limited, hereinafter referred to as Sundew Solutions, under the brand Sun Dew Solutions Private Limited provides all deliveries and services to its contractual partners exclusively on the basis of these General Terms and Conditions (GTC).

2 - Conclusion of a contract

A contract comes off only by order of the customer by means of online order and the delivered by Sun Dew Solutions invoice and its acceptance by the customer.

3 - General Terms and Conditions

3.1 - All individual prices and the subtotal are exclusive of statutory GST as applicable for Indian Business Entities. For service provision within India, an additional GST Rate of 18% is applied.

3.2 - Services marked as optional are not automatically part of the order. These must be explicitly commissioned additionally. Optional positions are marked as such.

3.3 - It is assumed that both text content and image data in digital form, as well as desired templates and plug-ins are provided by the client (customer) and desired content in electronic form (eg Word, PDF, etc.), as far as it does not differ from the offer.

3.4 - For services that are not included in the ordered offer and are additionally commissioned by the customer, Sundew Solutions settles on the basis of the effective effort (Time & Material). The hourly rate is USD 25.00 – USD 40.00 per hour.

3.5 - For services for which a project contract for customized solutions is concluded, the agreed scope of services and expenses shall be calculated in such a way that it is required for the achievement of the objectives. If the offered value is significantly exceeded, the resulting budget requirements may change during the course of the project in the corresponding ratio. These are recorded as amendments and released by the customer.

3.6 - Services, software or other components of this offer, which are manufactured or provided by a third party and are marked as such, are not subject to the warranty of Sundew Solutions, but of the actual manufacturer or supplier. This applies in particular to templates and plugins procured or provided by the customer.

3.7 - All contents listed in the offer for customized solutions are protected by copyright and are not intended for distribution to third parties.

4 - Delivery and payment conditions

4.1 - The terms of payment are basically as follows:

• Standard packages according to online offer: advance payment to our bank account or online payment via PayPal

• Customer project: 1/3 when placing the order, 2/3 after completed installation on the customer server

4.2 - The specified delivery time begins after receipt of payment and kickoff meeting with the customer. From this, time is expected in full working days. The default work week is Monday through Friday.

4.3 - The final delivery time depends on the customer acceptance (UAT) and can thus exceed the specified delivery time.

4.4 - Delivery and performance delays due to force majeure and events that make it difficult or impossible to perform the service substantially, such. For example, strikes, lockouts and official orders are not the responsibility of Sundew Solutions. Unless otherwise provided by law, Sundew Solutions is not liable for damages in this case.

4.5 - Invoice amounts can be transferred either via electronic payment portal PayPal or through Bank Wire Transfer as shared by the Accounts and Finance Department of Sundew Solutions Private Limited during the course of Project Sign Up.

4.6 - Our offers are aimed primarily at business customers. All prices are net prices plus GST at the rate of 18% for service that is provided within India.

4.7 - If invoicing takes place by invoice, the payment must be received within 10 days from the invoice date and according to the payment plan. For the standard packages, see article 4.1. directed.

4.8 - Contract and invoice currency is Indian Rupees for all Business and Individual customers in India and will be in USD, GBP, AED, EURO etc. for Invoices raised to Business entities outside India.

4.9 - The delivery is deemed to have been delivered with the customer's consent, but no later than 14 days after the delivery of the final report to the customer, and thus as a service rendered. If the customer has complaints after this period, Sun Dew Solutions is not obliged to implement them. In this case, the payment of the outstanding amount is obligatory and must be settled by the customer immediately. Not affected by this are services under warranty & support.

5 - Delay, dunning costs:

For dunning costs incurred after default, we charge 5% interest on the outstanding amount. Further claims, in particular with regard to the enforcement of the claim by a collection agency remain reserved.

6 - Retention of title and rescission

6.1 - The services remain the property of Sundew Solutions until full payment, even if they are resold (extended retention of title). In the event of late payment, Sundew Solutions can also withdraw from the contract and reclaim the already provided sources (software code).

6.2 - If the client cancels the order before completion for reasons beyond the control of the contractor, the contractor shall be entitled to charge the costs incurred until then on the basis of the above hourly rate; the percentage of progress or documented effort (hours worked) is calculated as the basis for the effort estimate.

7 - Warranty and Liability

7.1 - Sundew Solutions assumes no liability for damage caused by the use of Sundew Solutions products handed over to the customer (software).

7.2 - If the delivered services are defective at the time of delivery, Sundew Solutions will provide for the removal of the defect. In case of failure of the repair or replacement, the customer may demand the reduction of the remuneration or the withdrawal from the contract.

7.3 - The liability for own negligence, as well as that of our legal representatives and vicarious agents, is limited to intent and gross negligence.

7.4 - The customer is solely responsible for the name and brand of his logo and design. Sun Dew Solutions accepts the documents provided by the customer to the best of its knowledge and belief. It is the customer's responsibility to investigate any trademark infringement or legal violations in connection with image rights, templates or plugins. The liability of Sundew Solutions is limited to the amount of the order value. Sundew Solutions cannot be held liable for the misuse of the logo or other graphic means and products. Any claims of third parties are fully transferred to the customer.

8 - Privacy Policy

8.1 - The data required for the transaction will be stored in strict accordance with the provisions of the International Data Protection Act and, if necessary, passed on to affiliated companies, as well as third parties for the order processing of engaged companies. All personal data is kept confidential and used only for internal purposes.

8.2 - The web sized products may be used by Sundew Solutions as reference works for promotional purposes, unless the customer expressly disagrees on this point. The products are presented for illustrative purposes only.

9 - License agreements and use of products

The customer receives for all delivered and approved solutions (websites, apps, etc.) an unrestricted grant of rights of use.

10 - Applicable Indian law

It applies to the general terms and conditions and the entire legal relationship between the customer and Sun Dew Solutions. Jurisdiction is, unless otherwise agreed, Kolkata, West Bengal.

11 - Final Provisions

Changes or additions to these GTCs are only valid if they have been agreed in writing. This also applies to a change of this written form clause.

Work Office:

Adventz Infinity
Module 702, 7th Floor,
BN Block, Sector V, Bidhannagar,
Kolkata: 700091, West Bengal, India.

Registered Office:

Adventz Infinity
Module 705, 7th Floor,
BN Block, Sector V, Bidhannagar,
Kolkata: 700091, West Bengal, India.

USA Office:

200 Broadhollow Road,
Suite 207,
Melville, NY 11747.